FREQUENTLY ASKED QUESTIONS
How will we keep you safe during the COVID-19 crisis?
Your skin and safety is our priority, and we want to ensure you that we are taking new measures to ensure we are providing a safe environment at our facility.
Single seating chairs that are frequently sanitized
Contactless payments with Apple Pay or Google Pay to avoid passing of credit cards
Single packaged samples only
Cleaning of high traffic areas every 30 minutes
More time between appointments for proper sterilization
Towels and linens changed between treatments
Disinfectant spray available
New cough (not related to chronic condition)
New nasal congestion or new runny nose (not related to seasonal allergies)
New loss of smell or taste
Shortness of breath
How should I pay? Can I pay in cash?
We will only be using Apple Pay and Google Pay. For information on how to quickly and easily set these up on your phone, please see the following links:
Do I have to bring a facemask?
Will employees be wearing facemasks?
All employees are required to wear a FaceLife mask at all times.
Can I make a walk-in appointment?
Can I come up to the waiting room if I come to my appointment early?
Why do I have to write my specifications for eyebrow threading when booking my appointment?
We are trying to minimize speaking out of an abundance of caution for your wellbeing. If we are not as chatty as usual, please know we strive to be as welcoming and warm as always, but must keep in mind your health first and foremost. Thank you!
What sanitization measures are being taken?
Employees are required to wash hands thoroughly before and after every customer.
What types of services does Anupama Spa & Salon offer?
How can I schedule an appointment?
How early should I arrive before my scheduled appointment?
We suggest 15 minutes prior to your appointment. This allows you to unwind, change, and start your treatment relaxed and on time.
Are gift certificates available?
Is there a cancellation policy?
All services are reserved especially for you, but we understand that sometimes schedule adjustments are necessary. We request that you reschedule or cancel your reserved services with at least 24 hours notice. Cancellations & No-Shows cost our staff money. We reserve the right to ask for a credit card guarantee on any service. Clients who cancel or do not show up for an appointment may be asked to prepay future services. Due to scheduling commitments to other clients and our staff's personal schedules we may need to reschedule any appointment for which you are more than 10 minutes late.